OVERVIEW
Welcome to the CHLOECHEN website. This site is operated by CHLOECHEN, referred to as “we”, “us”, or “our”. By accessing our website and/or purchasing our products, you agree to comply with the following terms and conditions (“Terms”). These Terms apply to all visitors, customers, and users of the site.

Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our site or services. Your continued use of the site signifies your acceptance of these Terms.

USE OF THE SITE
To use our services, you must be at least the age of majority in your jurisdiction or have parental consent. You agree not to use our products for any unlawful purposes or in a manner that violates any applicable laws.

You are prohibited from transmitting any harmful code or engaging in any activity that disrupts the functionality of the site. Violations may result in termination of your access to our services.

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You acknowledge that your content (excluding payment information) may be transmitted unencrypted and may involve various networks. We do not permit the reproduction, duplication, or exploitation of any part of our services without prior written consent.

PRODUCT INFORMATION
We strive for accuracy in product descriptions and imagery. However, we cannot guarantee that your device will display colors accurately. All product pricing is subject to change, and we reserve the right to limit sales to any person or region.

ORDER INFORMATION
We reserve the right to cancel or modify orders due to inaccuracies or limitations. You agree to provide accurate and complete information for your purchases, including payment details. For detailed information about returns, please see our Returns Policy.

THIRD-PARTY SERVICES
Our site may include links to third-party websites or services. We are not responsible for the content or practices of these third parties. We encourage you to review their policies before engaging in any transactions.

USER CONTRIBUTIONS
If you submit any comments, feedback, or suggestions to us, you grant us the right to use, modify, and publish such content without any obligation to you. We are not responsible for any comments you make or their accuracy.
PERSONAL DATA
Your personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

LIMITATION OF LIABILITY
We do not guarantee uninterrupted access to our services and will not be liable for any damages arising from your use of our site or services. Our liability is limited to the fullest extent permitted by law.

INDEMNIFICATION
You agree to indemnify and hold harmless CHLOECHEN, its affiliates, and employees from any claims arising from your violation of these Terms or any applicable laws.

GOVERNING LAW
These Terms are governed by the laws of Hong Kong. Any disputes arising from these Terms will be resolved in accordance with Hong Kong law.

CHANGES TO TERMS
We may modify these Terms at any time. It is your responsibility to review them periodically. Your continued use of the site after any changes signifies your acceptance of the new Terms.

CONTACT US
For inquiries regarding these Terms, please contact us at cs@chloechen.com.